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"Excellent Service"

About: Dr Mawson and Partners

Telephone the medical centre and I received an appointment the same day.When I arrived the surgery was busy and one of the members of the admin team was on the phone another colleagues then came out and checked patients including myself in .I really appreciated this and thought it was most helpful .This was in my view was an excellent example of what team work is about. My consultation was equally excellent.I felt listened to ,respected and above all felt part of planning re next steps .I also felt reassured which was most welcome given that it took me about six weeks to pluck up the courage to make a follow -up appointment.Thank you Longsands Medical Centre.

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Response from Dr Mawson and Partners 2 months ago
Dr Mawson and Partners
Submitted on 14/03/2025 at 09:09
Published on nhs.uk at 09:09


Dear Mrs Louise D-Barker – Thank you so much for taking the time to leave such a lovely review regarding the care you received from the practice at Longsands Medical Centre recently. I have shared your review with the whole team as reviews of this nature are very motivational and mean a great deal to us. It is very important to us that our patients feel listened to and have received excellent care from the team. I am also delighted that you recognised the hard work of our admin team who ensure the smooth running of the practice, they indeed are an incredible team. Thank you once again for your kind words. Kind Regards – Jane Goulding – Practice Director

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