Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Amazing and totally faultless

Posted By skycx55

"Amazing and totally faultless"

About: North Devon District Hospital / Outpatients

(as the patient),

Myself and family have been totally blown away by the incredibly amazing service provided for Barnstaple hospital.

I went to A and E in December with stomach pains, the service I received was outstanding, the efficiency, the tests performed, the wonderful patient care and manner from everyone from doctors, receptionists, porters, nurses and the incredible surgeon, Kelly and her team was amazing and totally faultless.

The actual surgery  (which was an emergency resection of small intestine in December)and the aftercare and follow up has been faultless, so thorough and caring.

I really can't thank you all enough for saving my life.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Townsend, Patient Experience Feedback Lead, Patient Experience Team, Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Lisa Townsend
Patient Experience Feedback Lead, Patient Experience Team,
Royal Devon University Healthcare NHS Foundation Trust

I take patient feedback and work with all departments at Royal Devon University Hospital NHS Trust to implement service change and improve the patient experience.

Submitted on 17/03/2025 at 11:38
Published on Care Opinion at 11:38

picture of Lisa Townsend

Dear Skycx55

Thank you for taking the time to leave such lovely feedback, it is appreciated. Due to the anonymous nature of Care Opinion I am unable to determine the specific team you visited. If you do have time to update, please let me know and I will ensure your kind words are shared with the team.

I am glad to hear the surgery went well and you felt supported. I hope you continue to recover well.

Kind regards

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by skycx55 (the patient)

Thank you for your lovely reply. I would be really grateful if you could pass it on to the team, they were incredible in every way!

The surgeon was Kelly and her team at Barnstaple hospital.. I've also just had my three month out patient check with Kelly where she was also so wonderful and caring.

Many thanks.

Response from Lisa Townsend, Patient Experience Feedback Lead, Patient Experience Team, Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Lisa Townsend
Patient Experience Feedback Lead, Patient Experience Team,
Royal Devon University Healthcare NHS Foundation Trust

I take patient feedback and work with all departments at Royal Devon University Hospital NHS Trust to implement service change and improve the patient experience.

Submitted on 19/03/2025 at 13:49
Published on Care Opinion at 13:49

picture of Lisa Townsend

Thank you for the update. I will ensure that your feedback is passed on to Kelly and the team.

Best wishes

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k