Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

First Class Service

Story from nhs.uk

"First Class Service"

About: Richmond Surgery

I phoned Richmond Surgery on Monday, to organise a PSA test and was taken through the request form politely and efficiently. The Surgery called me back the same day to organise an appointment and I was able to been seen the next day. On day of giving the blood sample, the appointment was on time and the nurse was very courteous.

Very good experience which I wanted to highlight.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Richmond Surgery 7 months ago
Richmond Surgery

Submitted on 13/03/2025 at 10:23
Published on nhs.uk at 10:23

Dear Mr Brett,

Thank you very much for taking the time to leave your first class review here for us. We are always very grateful when a patient writes to us with their positive feedback.

All our staff are dedicated to providing the highest standard of care and service. I will make sure they know about your lovely review here.

Thank you again,

Lavinia Pollard

Patient Liaison Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k