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All the consultants and staff were absolutely excellent

Posted By Dog wlking man

"All the consultants and staff were absolutely excellent"

About: Beatson West of Scotland Cancer Centre / radiology Forth Valley Royal Hospital / Ear, nose and throat

(as the patient),

I was referred to FRVH with a nasal tumour.  All the consultants and staff were absolutely excellent.  I received multiple scans before having radio therapy treatment to destroy the tumour at the Beatson Hospital, Glasgow.  The Beatson doctor was overbearing, but the treatment staff were very caring. 

I have since been regularly checked at FRVH ENT by Mr Qamar and his busy but delightful team.  Mr Qamar in particular has been exceptionally helpful, caring and proactive. 

Furthermore, the restaurant upstairs is also very good with cheery, friendly staff.  If I lived nearer, I could be tempted to visit it more often! 

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Responses

Response from Margaret Gray, Clinical Service Manager, Specialist Oncology Services (Beatson), NHS Greater Glasgow and Clyde 3 months ago
Margaret Gray
Clinical Service Manager, Specialist Oncology Services (Beatson),
NHS Greater Glasgow and Clyde

Submitted on 17/03/2025 at 10:26
Published on Care Opinion at 10:26

Dear Dog wlking man,

thank you for taking the time to provide feedback from your experience receiving radiotherapy treatment at the Beatson. I am so pleased that you had great care from our radiotherapy staff and sorry that you thought the consultant was overbearing. Please call me if you would like to discuss further.

Kindest regards

Margaret Gray

Clinical Service Manager

Specialist Oncology

0141 301 7078

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Response from Alyson Wilson, Senior Charge Nurse, Outpatients Department, NHS Forth Valley 3 months ago
Alyson Wilson
Senior Charge Nurse, Outpatients Department,
NHS Forth Valley

Submitted on 24/03/2025 at 11:54
Published on Care Opinion at 11:55

Dear Dog walking man,

Thankyou so much for taking the time to send such lovely feedback regarding your experience with ENT FVRH.

The team of consultants and nurses all work extremely hard to make the patients feel comfortable and as pleasant an experience as possible.

I hope you are recovering well after your treatment.

Aly

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