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"A wonderful level of care"

About: South Central Ambulance Service NHS Foundation Trust / Emergency ambulance Stoke Mandeville Hospital / Accident and emergency Stoke Mandeville Hospital / Radiology (X-rays and Scans)

(as a relative),

My terminally ill mother was admitted by ambulance to Stoke A&E.

The ambulance crew were so lovely to her, and on arrival our familiar nursing staff - James, Tom, Sarah and the nurses in RAT -  were on duty.

Mum was seen by the lovely doctor Mustapha, who took excellent care of her along with the above mentioned staff. 

I want to extend my heartfelt gratitude to you all for the wonderful level of care you gave mum, as you always do.

A special note - James, you are doing an absolutely amazing job in difficult circumstances. I appreciate everything you do. 

Thank you so much everyone.

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Responses

Response from Maschil De Guzman, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 3 months ago
Maschil De Guzman
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 26/03/2025 at 14:40
Published on Care Opinion at 14:41


Thank you for taking the time to leave such positive feedback.

We will share it with the team concerned.

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