"Cancelled appointments"

I originally had an appointment early March this was cancelled due to unforeseen circumstances and was cancelled via txt with no follow up phone call, i rang and queried if being due on my period would affect my next appointment, they said no and the new appointment would be ok.

I went a week later and was told they can’t fit the coil as I’m due on my period. I left work for this appointment and have been waiting for months for the appointment. I think the whole process of having a phone interview prior to an appointment is pointless. I now have a new appointment another week later which is another week of delays. It’s just ridiculous, the ladies were nice but I’ve wasted my time, petrol, I owe work hours and will owe even more when I go back next week.