"Great treatment"

About: Arrowe Park Hospital / Trauma and orthopaedics Arrowe Park Hospital Trauma and orthopaedics CH49 5PE North West Ambulance Service NHS Trust / Patient transport service North West Ambulance Service NHS Trust Patient transport service Bolton BL1 5DD

Posted by J senior (as a relative), 4 months ago

I would like to thank all the staff at the fracture clinic. My elderly mum came by ambulance and was treated really well.
After her appointment they made her a hot drink and brought her a snack bag whilst she waited for her return journey by ambulance.
I can’t thank them enough for their kindness and consideration.

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Olivia Jones

Patient Engagement Officer,

North West Ambulance Service NHS Trust

Submitted on 22/04/2025 at 10:14

Published on Care Opinion at 10:14

Thank you so much for taking the time to share your kind words about your Mum's recent experience involving North West Ambulance Service.
We are truly grateful to hear that your Mum was treated with care and compassion, and it’s heart warming to know that our team and the external team efforts made a positive difference for her. I hope the return journey home with us, was to the same standard.
Wishing your Mum a smooth and speedy recovery.
Kind regards
Olivia

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