Text size

Theme

Language

"Very poor "

About: West Malling Group Practice

I had my bloods taken on the 27th Feb. The results were negative. The gp decided to wait two weeks to contact me. I had no idea why he was calling me… I could only assume it was bad news. There was three notes on my app that there had been a constellation. Non of them happened. Lies. I have mental health issues.

Why on earth would someone have to wait two weeks for a gp call. Imagine my anxiety and stress… I knew there was an issues … normally you wait 6 days for feedback. This took one day.

No doubt this communication will be ignored. dr Carter is his name. West malling group practice .

My stress and anxiety is very high. I’m on desperate for help.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Malling Group Practice 2 months ago
West Malling Group Practice
Submitted on 12/03/2025 at 16:19
Published on nhs.uk at 16:19


Thank you for your feedback.

We are sorry you are not entirely happy with the service received from the practice. Depending on the tests taken, it make take longer than usual for some results to come back. This will be looked into and we will respond to you direct.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k