"extremely poor practice"

i have been with this gp since 2017 and have hardly needed them for 6-7 times in last 9 years. However i have developed gouts issue few years back. In last week (3 march 2025) have been chasing them to get gp see me or prescribe stronger pain killer medicine as was done last time. first they will force me to fill online on monday 3 march and then messaged me back that someone will call on 13march? i have gouts attack today! foot is swollen and am

in extreme pain. how will i hold till 13th march?

i called again on 6 march and lady said someone will call. no call came. again called on 7 march and they repeated someone will call on 13 march?

this is insane and asking me to go to accident and emergency? i don't have an accident or anything where i go to hospital and block some emergency. all i need is to give the medicine i have been given earlier to ease swelling and relief from pain. but they won't.

my experience is to avoid this gp if you ever want treatment when you need. they don't care about patients and are just bothered enrolment number of new patients. why you need more when you are not seeing the existing patients?

we pay taxes and gp should at least speak if he's is too busy to see us. what is gp for if they don't have time for patients? according to me this should be and is their first duty.

anyways, my advise to new patients - think before joining this gp. they won't be with you when you need. if i can, i would rate them in negative. i am still in extreme pain since 8 days now and unable to get medicine because gp don't have time.