Had to call NHS 24 due to what was a wobbly tooth but resulted in significant pain, an abscess and I was unable to bite or chew on the left side of my mouth.
After a 25 minute wait for NHS 24 to answer my call, I had an appointment to attend a local hospital outwith my home health-board within 15 minutes. All staff I spoke to were very polite and respectful. Only waited 15 minutes when I attended for my appointment and again, both the Dentist and Dental Nurse (sorry, I can't remember their names) were very polite, professional and had a bit of banter aswell. As someone who also works in the NHS, only this time as a patient, it's great to see wider colleagues show credit to the organisation we work for. Ultimately I had to have a tooth removed but I trust the staff that was the correct treatment needed and my overall experience from start to finish was positive. I hope this message reaches them as I want to say, as I did in person, thank you
"Out of hours dental"
About: East Ayrshire Community Hospital / Community Dental Practice East Ayrshire Community Hospital Community Dental Practice Cumnock KA18 1EF
Posted by 7MarkoD (as ),
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