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"Happy with the care and help"

About: Community Services - (OPMH) / Older People's Mental Health Central

(as a relative),

Louise came to visit my sister who has been under the care of the Memory clinic for 10 months now, for a 6 monthly review appointment.

The visit was very informal & Louise chatted with myself and my sister, asking about various aspects of her care, medication, day to day living etc. She built up a good rapport with us and made my sister feel at ease. Blood pressure was taken & then Louise did a short memory test with my sister, she tends to get anxious with these tests but Louise took it very slowly, didn’t rush my sister  & made it a fun experience.

I was also asked regarding my wellbeing ( I am the sister & take on a lot of her care also) and was told about various groups that we could go to & where to access help, if needed.

Louise stayed an hour and I felt that she didn’t rush us, taking time to get to know us & putting my sister at ease throughout. She is very caring & friendly.

I am very happy with all the care & help that we have had from the Memory Clinic.

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Responses

Response from Joanne Sloan, Team Manager, OPMH Central, Young Onset Dementia Service, Rotherham Doncaster & South Humber NHS last month
Joanne Sloan
Team Manager, OPMH Central, Young Onset Dementia Service,
Rotherham Doncaster & South Humber NHS
Submitted on 17/03/2025 at 09:19
Published on Care Opinion at 09:24


Thankyou so much for your response. I am pleased you are happy with the service we provide and Louise is overwhelmed with your kind words. We endeavour to provide an holistic review and to offer support and guidance. Please let us know if there is anything further that we can do to assist you through this journey.

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