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"Brilliant Care, Questionable Lights"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Acute Receiving Unit (Ward 2c) Royal Hospital for Children (Glasgow) / Clinical Decision Unit

(as a parent/guardian),

It’s quite daunting to have your child admitted to RHC. However we cannot thank Dr McGlone, Dr Higgins and Dr Hillis enough. We received such thorough care and diligence on every step of our journey (ED through CDU to 2C). We would also like to thank Abby in CDU who went above and beyond to make sure we had everything we needed.

The only less positive feedback we have is about the 4 bedded bay in 2C. During our stay there was a lamp plugged in between 2 of the beds. This looks like a domestic lamp and I’m not sure it was pat tested. We were told it could not be turned off overnight as it was the only way the nursing staff could see in the bay. This was quite disruptive to sleep as my daughter is used to pitch dark. As far as I’m aware no other ward uses such a thing and so i think this practice needs to be reviewed for future parents' sakes.

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Responses

Response from Amanda Sheridan, Senior Charge Nurse, Ward 2C - Royal Hospital for Children, NHS Greater Glasgow and Clyde 2 months ago
Amanda Sheridan
Senior Charge Nurse, Ward 2C - Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 25/03/2025 at 08:16
Published on Care Opinion at 08:16


Dear Mummy March,

Thank you for taking the time to write a care opinion. I am glad to hear you, and your daughter are now home and I hope your daughter is recovering well.

Your feedback is important to us, I will cascade your kind words to all the teams involved in your daughter's care in the Emergency Department, Clinical Decision Unit and Ward 2C.

I am sorry to learn of your discomfort to you and your daughter with regards to the use of the table lamp in the bed bay. This is currently being investigated. Should you wish any further information on this issue please do not hesitate to contact myself directly on the contact details provided.

Kind Regards

Amanda Sheridan

SCN Ward 2C

amanda.sheridan2@nhs.scot

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