"I was made feel welcome"

About: Adult Services / Smoking Cessation Adult Services Smoking Cessation Londonderry BT47 6WH

Posted by centaurusxj74 (as a service user), 9 months ago

I attended the smoking cessation clinic is south west acute hospital with specialist nurse Danielle.
During the clinic I was made feel welcome. Danielle's wealth of knowledge and her patient centered approach was great to see. Each patient leaving the clinic felt supported in their quit smoking journey.
This clinic is open to anyone and everyone who wants to quit smoking.

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Rona Farrell

Mental health smoking cessation specialist nurse , Adult Mental Health& Disability Service,

WHSCT

Submitted on 10/03/2025 at 16:15

Published on Care Opinion at 16:16

Hello centaurusxj74,
Thank you for your very positive feedback- I have spoken with Danielle, and she is glad you had such a positive experience. I will also share with the rest of the team- it is great to hear the positive impact the team has on clients such as yourself!! We will continue to try and positively impact everyone who comes into our service.
Again, thank you:-)
Rona Farrell

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