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Extremely good practice

Story from nhs.uk

"Extremely good practice"

About: The Pinn Medical Centre

As I am registered with Pinn Medical Centre, in the last couple of years I’ve been visiting Pinn Medical Centre post an open bowel surgery. Everyone at the surgery has been very professional, cooperative and attentive.

Whenever I’ve visited The Pinn Medical Centre, I’ve had a very positive experience.

It doesn’t matter who had attended to me, everyone is receptive to what I’ve had to say.

The Doctors have never made me feel rushed. They’ve taken time to listen to me.

I feel very lucky to be registered with The Pinn Medical Centre when I hear that some of my friends haven’t had a good experience with their GP surgeries.

Thank you for being there at the heart of the community.

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Responses

Response from The Pinn Medical Centre 3 months ago
The Pinn Medical Centre

Submitted on 20/03/2025 at 14:37
Published on nhs.uk at 14:37

Dear Patient

We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of extremely good standard. We are also delighted that the care you received from the doctors and Pinn staff was professional and caring. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team.

Kind regards

Patient Liaison Officer at The Pinn Medical Centre.

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