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"Low Mental Health therapy"

About: Inclusion Thurrock (Talking Therapies)

(as a service user),

I was referred to Inclusion Thurrock and started therapy with Ellie. Straight away I felt comfortable with her and felt I could say how I’m feeling or what thoughts I am having. Everything was explained in great detail on what we was doing and how it works and why we was doing that task. When I didn’t quite understand Ellie would always explain it not making me feel any kind or way by not understanding.

Only problems I had sometimes was connection and the call would lag or break up and I would not get what Ellie said so that interfered sometimes.

Overall I was really happy with my therapist and with the sessions we had and will continue to do the tasks that I was doing with her.

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Responses

Response from Taffy Nyambuya, Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies 3 months ago
Taffy Nyambuya
Assistant Psychological Wellbeing Practitioner,
Inclusion Thurrock NHS Talking Therapies
Submitted on 13/03/2025 at 10:53
Published on Care Opinion at 10:53


Dear BlueSky1,

Thank you so much for taking the time to share your feedback of your experience with Inclusion Thurrock Talking Therapies

So glad to hear that you were able to find a therapist that you felt comfortable with, where they were able to create a safe space for you. Having a strong therapeutic relationship is one of the fundamentals within therapy; so it is encouraging to hear that you were able to have that experience which positively impacted your therapeutic journey. Glad to hear that you will be utilising the tools you learn within therapy and applying them.

We value your feedback and we will let Ellie know of the amazing impact they’ve had on you. I wish you well on your journey. Thank you once more for letting us be part of your journey to recovery.

I hope that your positive experience will encourage others to share their story with us at Inclusion Thurrock Talking Therapies.

All the best,

Taffy

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