Sadly I have had repeated difficulty booking appointments and getting appropriate care from this surgery. While the actual staff are kind the system seems very flawed. I have been trying to access care for pelvic pain for months, I have rung and tried online and there's never an appointment available. Last october i was told to get a pelvic exam by the GP due to bleeding....it's now March and I am still being told there isn't an appointment available. When I call to book I am consistently told to call back "tomorrow". This morning I rang at 8am, got through the receptionist at 9:20am who then put me on hold and came back to tell me to call again tomorrow. I have to start work at 9 tomorrow so i am unlikely (again) to get an appointment) This happens every time i ring. please tell me how I am meant to get this serious problem seen to if i can't even get an appointment, I cannot spend every morning sat on the phone for an hour, i am a working single mum who needs to get my kids to school and to work. The pain is getting worse and i am getting no help.
"Getting appointment is awful - Do not recommend"
About: Priory Surgery Priory Surgery Bristol BS4 2QJ
Posted via nhs.uk
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