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"Great experience at Acorn Minor Injury clinic"

Fantastic treatment from an excellent Health Care Professional and also the reception services. I visited without an appointment and was seen within an hour for an infection that was getting worse. The procedure was very painful (not the fault of the staff - it needed to be done); they were very compassionate and reassuring and I'm already feeling better.

Accrington healthcare is fantastic in my experience (having used the old Victoria hospital a few times previously). Thank you so much for your excellent treatment and care.

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Response from Acorn Primary Health Care Centre 2 months ago
Acorn Primary Health Care Centre
Submitted on 11/03/2025 at 08:00
Published on nhs.uk at 08:00


Dear Patient

Many thanks for your feedback regarding the compassionate and reassuring care and treatment you received during your visit to the Minor Injuries Unit at Acorn Primary Care Centre. It is lovely to hear that you had such a positive experience during your visit to the Department. It is a wonderful review for the staff who always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your comments.

If there is anything further you would like to tell us about this experience you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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