Text size

Theme

Language

"Impressed by experience at the MTU"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as a service user),

I am 79 and suffer from rheumatoid arthritis, osteoarthritis and osteoporosis, high blood pressure and Reynauds disease. 

On Sunday, while attempting to make a cake I suddenly felt dizzy and fainted in the kitchen, luckily not depositing the mixture on the floor. My husband was close at hand and insisted I stay out but I tried to get up and the same thing happened so he made a call to 111.

This resulted in an ambulance with paramedics arriving from Honiton in 20 minutes. They were very professional and friendly too, so I felt very confident. After a battery of tests the decision was made to take me to hospital for investigations as I am on a considerable number of different medications.

The process of being admitted was really smooth and I was soon seen by Tannia, a nurse and Abbie, a doctor. They were both brilliant examples of the highest standard of care that I have always received from every department of the hospital over the years.  It was impressive to see so many interlinked services operating smoothly between their specialities in such a happy environment.

I was able to end my time there in a positive way with a visit from the consultant on duty and get home by 8pm. There will be a follow up phone call in a couple of days and pass by to my GP to look at changes to my medication.

My husband came to collect me and brought a piece of cake that he had completed as a ‘thank you’.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ruth Edwards, Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Ruth Edwards
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 06/03/2025 at 16:40
Published on Care Opinion at 17:15


Dear Rhubard

Thank you very much for your feedback, I will let the staff you have mentioned know how cared for you felt. It is lovely to hear about your experience with us.

We wish you a speedy recovery

Best wishes

Ruth Edwards

CNM Triage SDEC and MTU

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k