"ENT Appoitment"

I was waiting for my ENT appoitment for a year. Durimg this time i found oit they took my name for que for check after CT was done last year. Now. I got appoitment very soon and i was adviced book an hospotal bus going to another hospital for my appoitment. Week ago i rank the number and women did not tell me too much. Their srvice is 24/7 so i did not get a time for asking. Only what she told me was call 2 days priore to appoitment. And yes you will be fine it will be ok with school run. Nothing else. Now i rang them because it is 2 days before my appoitment to book hospital bus for me. She told me be there (at the hospital) 9:10am .... so i would have to book taxi very early which is not going well with school run. My special need son's taxi coming around 9am and i dont have a car. So because that lady did not want to talk to me a week ago i am loosing this very important appoitment. Great service really. So back to square 1 amd wait for another appoitment!