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Seen promptly and received professional and caring service

Posted By waltzkk39

"Seen promptly and received professional and caring service"

About: South Tyrone Hospital / Minor Injuries Unit

(as the patient),

Reason for attendance- painful swollen finger  -probable cause- infection.

Was allocated a timely appointment, seen promptly and received professional and  caring service .

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Responses

Response from Tracey Burton, Manager, Minor Injuries Unit, South Tyrone Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 4 months ago
Tracey Burton
Manager, Minor Injuries Unit, South Tyrone Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

I currently work in a combined role as an Emergency Nurse Practitioner and Ward Manager of the Minor Injury Unit, STH. Our team is made up of 7 Emergency Nurse Practitioners, 2 Band 5 Registered Nurses and 3 Band 3 Health Care Assistants. The unit is open 7 days a week excluding Christmas Day. We provide 90 appointment slots Monday to Friday from 9am to 8.20 pm and on weekends and bank holidays we provide 64 slots from 10am to 5.20 pm (closing at 6pm).

Submitted on 05/03/2025 at 10:02
Published on Care Opinion at 10:28

picture of Tracey Burton

Hi waltzkk39,

Thank you for taking the time to post about your recent attendance to the Minor Injury Unit in STH. As a team we aim to provide an efficient and caring service and I am glad to hear that this was your experience.

We wish you a speedy recovery.

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