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"Cannot speak highly enough of the team I saw"

About: Heavitree Hospital / Pain Management

(as a service user),

I had to wait a considerable time to be seen (my GP had suggested this 11 months previously) but I was so very happy with the care and attention I received as served up by a nurse, a senior doctor and, I think, a less senior doctor. I had been to this clinic previously and was discharged back in 2018. My treatment then was top class and so I was very confident, when attending this time, to hopefully kick-start a new programme, that I would get similar. I was not disappointed!

I was 30 minutes early for a 2pm appointment. I had only the shortest of waits to be seen and I was on my way home by 2.20pm. The doctor that led the discussion was so positive and reassuring. The nurse was also mega reassuring and the less senior doctor was also reassuring in as much, while the senior doctor led things, she nodded and smiled along. I was examined and all along the senior doctor kept explaining things. I cannot speak highly enough of the three person team I saw and I would highly recommend anyone who, like me, suffers awful on-going pain, to start such a route to the pain clinic team via your GP.

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