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"Excellent Care"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Trauma & orthopaedics

(as a relative),

I would like to share a positive experience from admission in A&E to discharge from Ward 31.

I would like to praise the staff in Ward 31 at VHK. The care and service they deliver is second to none from the domestic staff especially Brenda to Consultant Mr Khan.

Special praise & thanks to Eloise HCSW.

She is brilliant at her job so thoughtful and kind while delivering care to a very high standard.

Thanks to all the Staff in Ward 31 and A&E. 

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Responses

Response from Susie Grubb, Senior Charge Nurse, Ward 31 Ortopaedics, NHS Fife 4 months ago
Susie Grubb
Senior Charge Nurse, Ward 31 Ortopaedics,
NHS Fife
Submitted on 04/03/2025 at 09:57
Published on Care Opinion at 09:57


Good morning,

I would like to thank you for taking the time to upload a response on Care Opinion. This means so much to the staff receiving such good feedback. We strive to provide excellent care and to have this recognised by patients is very important to our team. I will be sure to let the team know about this feedback especially Eloise.

Thanks again

Susie

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