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"Good practice but appointment booking is hard &…"

About: Stainland Road Medical Centre

I do like this surgery but booking an appointment has changed for the worse since Covid and it is not only hard to get an appointment but it is not remotely accessible.

You used to be able to book appointments online, but when Covid came, they stopped it.

Covid has long gone but you still cannot book appointments online!

You are expected to call at 8am which isn't remotely accessible.

As someone with chronic illnesses, I cannot call on mornings due to health issues such as severe fatigue.

We need online booking back!

There is no reason for it not to come back.

They used to have it, so why not now?

Booking an appointment is very hard now

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Responses

Response from Stainland Road Medical Centre 4 months ago
Stainland Road Medical Centre
Submitted on 03/03/2025 at 12:06
Published on nhs.uk at 12:06


Dear patient, thank you for taking the time to review our practice. I am sorry you are finding it difficult to book an appointment. Have you tried using our E-Consultation service? If you go to our website www.stainlandroadmedicalcentre.co.uk you can submit a form so that our team can arrange an appointment for you if needed.

I hope this helps, if not please contact us if you need any further assistance.

Kind regards

Rebecca Ryan

Operations Manager

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