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"She was very good and very understanding"

About: Adult Community Services / Continence Team

(as a service user),

I had an appointment at the continence clinic. I was nervous before going to the appointment, but the nurse Fidelna was brilliant. She was very good and very understanding. I wanted to give her a mention.

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Responses

Response from Deborah McLaughlin, Service Manager, Elderly Programme of Care, Adult Community Services/Continence, Belfast Health and Social Care Trust 6 months ago
Deborah McLaughlin
Service Manager, Elderly Programme of Care, Adult Community Services/Continence,
Belfast Health and Social Care Trust
Submitted on 18/04/2025 at 13:00
Published on Care Opinion at 13:00


Dear septembernh74,

Many thanks for taking the time to tell us of your experience. I am so pleased that your experience was positive.

I will pass your lovely feedback onto Fidelma. It will be much welcomed and appreciated.

Kind Regards

Deborah

Service Manager

Community Nursing

BHSCT

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