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"Coil removed and replaced"

About: Women, Children and Family Services / Sexual and Reproductive Health

(as a service user),

I was greeted by Diane who was soo lovely and she knew I was nervous and totally calmed and reassured me that the doctor and nurse are lovely. I was then called by the loveliest lady Siobhan who calmed and reassured me and told me she would be right beside me during the procedure.

I met Dr Murphy who was soo lovely calming and easy to talk to. She explained everything. The procedure was over before I knew it and it was so much easier than the last time. What an amazing team they are together. It would be great if they were both in glengormley more days as it was tough getting an appointment. Total 10/10 for these beautiful ladies 

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Responses

Response from Amanda Mairs, Lead Nurse, Sexual Health, NHSCT 3 months ago
Amanda Mairs
Lead Nurse, Sexual Health,
NHSCT
Submitted on 03/03/2025 at 12:00
Published on Care Opinion at 12:00


Dear novemberjp37,

Thank you so much for taking the time to post such lovely feedback about our staff and your experience when attending our Glengormley Clinic. The staff are always delighted to hear that they have been able to reassure patients and make their journey a positive one.

Also as Lead Nurse for the service, it is always great to know that there is such caring professionals working in our team, ranging from the clerical staff at the reception desk to the Doctor carrying out the procedure. This feedback is also encouraging to other potential service users.

I will pass your kind words to the team involved.

Best wishes

Amanda

Lead Nurse for SRH NHSCT

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