"5 Star Service"

I visited the hospital on Monday 25th Feb. for a CT scan. Firstly, parking was very easy which was a surprise. I arrived more than an hour before my appointment time as I didn’t know how easy it would be to find the hospital or to park but I need not have worried. I checked into the Radiology dept. an hour and 10 mins before my appointment time and to my surprise within 5 mins a member of staff brought me a questionnaire to complete. About 10 mins after that a nurse appeared to collect me to go and prepare for the scan which included the insertion of a cannula into my arm. The nurse was extremely polite and reassuring and within a few more minutes I was having the scan. I had a 10 minute wait after the scan before the cannula was removed by another very polite and efficient nurse and within a few more minutes I was on my way home shortly before my actual appointment time with the scan done. I cannot praise the attitude, efficiency and politeness of the staff enough, they were an absolute credit to the NHS and they made my visit a pleasure. I would recommend this hospital to anyone if you have a choice for your treatment. 5 stars to the Solihull staff for making my visit so easy and pleasant, a massive thank you!