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Care has been amazing

Posted By soilen83

"Care has been amazing"

About: Craigavon Area Hospital / Neonatal Unit

(as a service user),

Care has been amazing! Staff have treated my babies as their own and everyone has been so welcoming and made me feel comfortable.  I feel included and supported in the care of my babies and staff have always taken the time to explain things to me. The support and kindness regarding my other two children at home has been great and really appreciated.  Being able to tour the unit beforehand was brilliant and helped me prepare in advance.  I honestly can't fault anything.

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Responses

Response from Una Toland, Ward Manager, Children and Young People's Directorate, Southern Health and Social Care Trust 3 months ago
Una Toland
Ward Manager, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 01/03/2025 at 09:24
Published on Care Opinion at 09:24

picture of Una Toland

Good morning Siolen83

Having a tour of the unit before birth can create a mix of emotions and we are pleased to read how this gave you an insight into what the unit looks like and how it helped prepare you in advance of your babies spending some time with us..

Thank you for acknowledging the family centered approach which includes siblings at home.

We hope progress continues and health and happiness with your new babies

Regards

Una Toland

Ward Manager

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