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"A fabulous and very valuable service, thank you"

About: District Nursing / Avon Valley

(as a service user),

I suffered retention overnight, so I needed a catheter attached. The two district nurses who came arrived swiftly, which was appreciated as I was in great pain.

They were friendly, highly professional and made the procedure as comfortable as it could be. This enabled me to stay at home and not have to go to A & E, which was much better for me and also reduced the pressure on the hospital.

A fabulous and very valuable service, thank you.

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Responses

Response from Anna Poole, Area Matron, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 2 months ago
Anna Poole
Area Matron,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 10/03/2025 at 09:15
Published on Care Opinion at 09:15


picture of Anna Poole

I am very proud of my team and their diligence towards being both professional and respectful when supporting people in their own homes and our specialist clinics, whilst providing individualised, holistic care.

It is always much appreciated by both the Trust and our employees, when patients or carers who have had a positive experience and take the time to express this in writing. All feedback is recorded to enable us to offer a balanced report that we can draw learning from regarding the patient’s experience of our services.

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