I came along to the surgery to be seen by a gp after a pharmacist consultation.
The gp i seen was very unprofessional while engaging in a conversation about my health problem he kept putting it off to look at his personal phone may I add this wasn't once but 3 times. Feeling very unwell and over 1 hour delay I just wanted to get my prescription and go home to bed. Asking if I had pain in certain place which I did but some wasn't as painful but hurt equally. He was very abrupt and said I just want to know if it's pain. He prescribed 3 different medications plus one I had to buy over the counter. I waited a further 15 minutes for him to send it through electronically. Feel unwell and very emotional and my anxiety at a all time I had to go back and speak to the receptionist who was extremely helpful. I explained what I'd been through i was in the room with the gp around 12 minutes and that he was on his personal phone. She went to speak to another gp and he advised me to put in a complaint, And that he was raising it with the practice manager who unfortunately had gone home poorly. In my experience I wouldn't ever want to see the gp in question again. In between each patient it took him 5 minutes plus to come and call the next patient. It's not exceptable. And I will be taking it further.
"Poor experience "
About: Castle Donington Surgery Castle Donington Surgery Castle Donington DE74 2LB
Posted via nhs.uk
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