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Goes the extra mile to make you feel comfortable

Posted By Pleasantpatient

"Goes the extra mile to make you feel comfortable"

About: Forth Valley Royal Hospital / Maternity unit Forth Valley Royal Hospital / Women's outpatient clinics and investigations

(as a service user),

I have been seeing Charlene for my second pregnancy and she has been a breath of fresh air compared to the journey with my first in 2022, she’s really personable, makes appointment timelines and reasons very clear to understand which is so great as I’m autistic and she always goes the extra mile to make you feel comfortable with your pregnancy! 

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Responses

Response from Alana Harrower, Department Manager/Senior Midwife/Best Start Project Lead, Women, Children & Sexual Health, NHS Forth Valley 3 months ago
Alana Harrower
Department Manager/Senior Midwife/Best Start Project Lead, Women, Children & Sexual Health,
NHS Forth Valley

Submitted on 28/02/2025 at 16:12
Published on Care Opinion at 16:12

Dear Pleasantpatient,

Thank you for taking the time to share your experience with us, I am delighted to read that you are having a positive experience with Charlene and it sounds like you have built a good relationship with her which is making the difference to you in your pregnancy.

If you would like to share further feedback or anything further to share with other staff for learning please get in touch.

Alana Harrower

Department Manager Midwifery teams / Senior Midwife

alana.harrower@nhs.scot

01324 567167

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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