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"Dreadful"

About: Good Hope Hospital

Lost nearly 3 stone while in Hospital, I was told on release that a carer would attend my property. The carer arrived as promised I invited her in so I offered her a cup of tea I went into the kitchen and when I returned to the living room I noticed that some money had been taken £200. The carer had also picked up a book which was my password book and was writing all my passwords down. I have recently had a call from my bank that someone had tried to take money from my account fortunately I had hidden my cards.

Just shows that it is not safe to allow carers into your home. The only care they provide is for themselves. Do not let them in unless you have a family member or close friend with you. The same career knocked at my door recently of course I would not let her in my property again. How low can these "carers go?" She also suggested that I change my GP practise. What would she gain from that? This carer was sent by the staff at Good Hope Hospital so I should hold them sponsible.

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Response from Good Hope Hospital 4 months ago
Good Hope Hospital
Submitted on 27/02/2025 at 08:30
Published on nhs.uk at 08:31


Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Thank you

Patient Experience Team

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