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"Outstanding level of care"

About: Daisy Hill Hospital / Emergency Department

(as the patient),

I went into ED 3 times since December with a reoccurring infection. Each time I was admitted to the ward after been assessed in ED.

The level of care and attention I received whilst in ED was second to none. The staff were extremely thorough, polite, friendly and extremely professional in the work they carried out to determine the cause of the infection.

Each member of staff in ED is a credit to Daisy Hill. I Consider myself extremely fortunate to be under the care of this hospital and the level of care I have received whilst being an inpatient. It is a very friendly and close knit community of people working in this hospital and this shines through in the care they show to their patients. 

Doctor Aidan, in ED stands out for me as someone who goes above and beyond the care that is required by patients. His caring attitude shines out of him and he provides constant updates to patients. He is a wonderful, competent and caring doctor who I would like to see recommended for his amazing treatment of his patients. I have been under the care of Doctor Aidan twice in the last 6 months and each time I received the same level of outstanding care. He is an asset to this hospital and Daisy Hill hospital is extremely fortunate to have him as one of their staff. 

I would also like to highlight Doctor Laura in ED. Again her level of care, attention to detail and friendly attitude towards patients is commendable. I feel extremely fortunate to have been under the care of two such wonderful and competent doctors. I could have asked for better. 

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Responses

Response from Lisa Small, Ward Manager ED / Short Unit, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 months ago
Lisa Small
Ward Manager ED / Short Unit, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 27/02/2025 at 16:54
Published on Care Opinion at 16:54


Thank you for taking the time to share your positive feedback. We truly appreciate your kinds and are grateful for your support. Your feedback encourages us to continue to providing the best service possible.

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