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"Our path to assistance"

About: Community Services / North Lanarkshire Disability Forum University Hospital Wishaw / Outpatients Physiotherapy

(as a carer),

I had been invited to attend a Physiotherapy MSK Community event at my local Sport Centre.  I spoke to an actual physiotherapist with whom I discussed my pain and was given exercises to help me.  

There were also a number of manned stalls which offered information and advice on a number of topics and I took time to visit every one.  One stall was able to get me into a Strength and Balance exercise class the very next day and I am still attending it with beneficial results.

But it was a few weeks later that I was contacted by Nicola from North Lanarkshire Disability Forum.  A meeting was arranged and I poured out my heart to her, telling her not just about myself but also all about my husband who suffers from Parkinson’s and is also a type one insulin dependent diabetic.  

The thing that I find amazing is that I never once asked for help, but nevertheless help and advice was given. Nicola explained about services that were available, one of which was Assistance Allowance, something I knew nothing about. She even helped fill in the form (I could never have done it myself) and a couple of months later my husband was granted the allowance which will help to make things a little easier for us both.

We are both grateful for the help and advice from North Lanarkshire Disability Forum and are sure that there are many more people like ourselves who could benefit from similar advice.   Help is out there if we know who to ask.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alison Peters, Acting Physiotherapy Musculoskeletal Lead, Physiotherapy, South Lanarkshire University Health and Social Care Partnership 5 months ago
Alison Peters
Acting Physiotherapy Musculoskeletal Lead, Physiotherapy,
South Lanarkshire University Health and Social Care Partnership
Submitted on 26/02/2025 at 18:20
Published on Care Opinion at 18:20


Dear lynxch57,

Thank you for taking time and posting this lovely feedback about your experience at one of our Community Appointment Days. I was delighted to hear your story, and the breadth of input and support you were able to access at this event. We encourage those in attendance to spend as much time as they wish engaging with the different services present and I am please to hear you were able to do so.

We will feedback to North Lanarkshire Leisure, letting them know you received very timely access to their services and are feeling the benefits of this already. I will also ensure to pass on your kind words to the North Lanarkshire Disability Forum, it sounds like their advice and guidance has been invaluable and I am pleased to hear you and your husband are accessing additional support and that this will make a difference.

Community appointment days allow us to offer so much more to our patients, not only their Physiotherapy input. Your feedback demonstrates this beautifully. It gives me confidence that this new of working is having the impact we had hoped and we will continue to deliver these events for the people of Lanarkshire.

Wishing you and your husband all the best with your ongoing rehabilitation and health.

Thanks again for your valued feedback.

Kindest Regards

Alison

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Response from Lorraine Van Beuge, Development Manager, NLDF, North Lanarkshire Disability Forum 5 months ago
Lorraine Van Beuge
Development Manager, NLDF,
North Lanarkshire Disability Forum
Submitted on 26/02/2025 at 21:17
Published on Care Opinion at 21:17


Hi lynxch57,

Thankyou so much for your positive feedback, it means a lot to our staff.

I am delighted you found our community connector Nicola's support and advice beneficial to both you and your husband and this led to making things a little easier for you.

Please call any time should we be able to offer any further support.

Wishing you all the best,

Lorraine Van Beuge

Development Manager

NLDF

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