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The whole experience was excellent

Posted By Kmc71

"The whole experience was excellent"

About: WestMARC (West of Scotland Mobility and Rehabilitation Centre)

(as a relative),

My mum had an assessment at Westmarc for an electric wheelchair.  The whole experience was excellent mainly due to the OT Ruth, who took the time to explain everything to my mum.  A really fantastic service.

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Responses

Response from Fiona Ballantyne, Occupational Therapist Team Lead, WestMARC, NHS Greater Glasgow and Clyde 2 months ago
Fiona Ballantyne
Occupational Therapist Team Lead, WestMARC,
NHS Greater Glasgow and Clyde

Submitted on 25/02/2025 at 16:31
Published on Care Opinion at 16:31

Dear Kmc71,

Thank you for taking the time to highlight the positive experience your mum received from our service. I am delighted she felt that Ruth took the time to explain everything and will ensure that Ruth is made aware of the difference she has made as I know she will appreciate your kind words.

Kind regards,

Fiona Ballantyne

Occupational Therapist

WestMARC

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