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"Outpatients X-ray"

About: Lagan Valley Hospital / Radiology

(as a service user),

I was there for a bone density scan. Kathryn was excellent, looked after me so well and was able to explain things in a way that I understood. She was very clear on what would happen next. Professional and friendly ; thank you. Scott was great on the phone and face to face. Such a happy voice, very welcoming and keen to help. The waiting area was immaculate, clean and tidy, and the notice boards were up to date and nicely displayed. 

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Response from Site Lead for Radiology, Lagan Valley Hospital, South Eastern Health & Social Care Trust 2 months ago
Submitted on 28/02/2025 at 20:27
Published on Care Opinion on 03/03/2025 at 08:14


Hi, Grey Haired Lady

Thank you for taking the time to share the experience you had in Lagan Valley Radiology Department. I have shared your feedback with both Kathryn and Scott, who are thankful for your feedback and pleased you have had a positive experience with us.

Thanks

Frank

(Site Lead)

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