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"Thankful for making my appointment less scary"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I was petrified, going by myself to the clinic for the first time. I was seen by a lovely lady called Beth. She made me feel less like a patient and not scared to attend. She treated me, informed me with correct information and sent me links for more details, when results from tests would come back and was ever so kind. I was so upset and worried but she was the best and I am grateful I saw her at the clinic. Everything is confidential and she supported me with the best of her ability! Thank you for making my experience less scary.

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Responses

Response from Holly Bennett, Receptionist - Devon Sexual Health, Devon Sexual Health Team, Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Holly Bennett
Receptionist - Devon Sexual Health, Devon Sexual Health Team,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 24/02/2025 at 15:40
Published on Care Opinion at 15:40


Good Afternoon, saturntn76.

Thankyou for taking the time to leave us such lovely feedback.

I will pass this onto Beth.

I am pleased you felt you were well informed and you felt you were treated with kindness.

I agree Beth is the best!

We strive as a team to make all our patients feel safe, respected, listened too and at ease.

Please don't hesitate to contact us on 0300 303 3989 if we can be of anymore assistance.

Many Thanks

Holly

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