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"Spot on service"

About: Kettering General Hospital

My sister and I had to take our elderly mother to A&E as requested by a GP.

Paperwork had been sent through so probably quickened process.

Seen then seen by triage nurse. Steps were then followed through.

Always treated with dignity and respect.

After receiving drip and medication was lucky to be sent home.

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Response from Kettering General Hospital 2 months ago
Kettering General Hospital
Submitted on 06/05/2025 at 08:48
Published on nhs.uk at 08:48


Dear Patient,

Thank you so much for taking the time to leave this feedback. We are so happy that you had a positive experience with us in our emergency department and that you were treated with dignity and respect..

I have ensured that this feedback has been passed on to the team in our Emergency Dept.

Kind regards,

Mandy McQueenie

Patient Experience Manger

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