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"I’m glad that she was my Physiotherapist."

About: South Eastern Health & Social Care Trust / Condition Management Programme

(as the patient),

I was out of work because of bereavement, followed by cancer diagnosis and treatment.  Things were very difficult for me.  I tried counselling which didn’t really help me.  I self referred to the condition management programme in SE Trust.

It wasn’t long until I got a call to assess my needs.  We agreed that physio would be my first area within CMP.  My condition management programme consisted of 2 parts physio and CBT.

Caroline was my physiotherapist.  She agreed a venue close to my home.  Caroline is so lovely and made me feel comfortable at every session.  She helped me with relaxation techniques which I still use.  Caroline also contacted my GP to ask them to refer me to the physical activity referral scheme so that I could do some water activity to help me get some exercise.  

I was very emotional at my sessions with Caroline so she also referred me to CBT.  Even though Caroline finished her sessions with me she still contacted me to check that everything was ok.  She is a genuinely lovely person and I’m glad that she was my Physiotherapist.  

I was also lucky that I had Ann as my Cognitive Behaviour Therapist.  Ann was  amazing and worked through a complete plan and showed me how to turn those down days to up days.  Ann  really helped me with the mental health issues I was having as I had such low mood before I went into therapy and now I have strategies of how to cope better with things.  

These two ladies have been amazing.  They are so lovely and genuinely want to help people.

I have returned back to work.  I’m only part time but I feel i have motivation now and enjoying getting out of bed and going into the office.  I’m not sure if I would have been able to return to work if it hadn’t been for Caroline and Ann.  

This is such an amazing service.  Nothing at all could be improved.  I even got a letter to say if I need the service again that I can self refer again.

Thank you all so much.  You’re an amazing team. 

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Responses

Response from Jane Mitchell, Condition Management Programme (CMP) Coordinator, Mental Health, South Eastern Health & Social Care Trust 2 months ago
Jane Mitchell
Condition Management Programme (CMP) Coordinator, Mental Health,
South Eastern Health & Social Care Trust

Manage the service

Submitted on 05/03/2025 at 09:43
Published on Care Opinion at 09:43


Dear Guideyz95

Thank you so much for sharing your experience of the Condition Management Programme. I am delighted that Caroline and Ann were able to support you throughout a difficult time in your life and through your participation you have progressed to returning to work.

You really capture what we aim to do and we really appreciate you highlighting and recognising what was provided and describing how you experienced the Condition Management Programme.

By sharing your experience you will encourage other people in similar situation's to access the help and support available to support their ability to return to, remain in or enter work. Your story will hopefully resonate with other people and provide them with some hope that change can happen and situations can improve.

Your Care Opinion Story has been shared with Caroline, Ann and everyone in the CMP and we really appreciate your detailed feedback.

You have very clearly undertaken a lot of work and made changes to progress and support your health and wellbeing, Please recognise all that you have achieved and the CMP have been the support and guide but it has been your determination, resilience and persistence to make the changes and put into practice and testing out what has been covered in the sessions which has led to your improvement. We very much recognise and celebrate all you have achieved and wish you all the best as you now sustain your work and continue to maintain and nurture your health and wellbeing.

All the very best from everyone in the CMP

Jane

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