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"Audiology Outpatient Appointment -Hearing Aid Fitting"

About: Falkirk Community Hospital / Audiology

(as a service user),

My hubby was anxious about his appointment to have two hearing aids fitted prior to attending FCH this morning . By the end of the appointment however, he was confident and felt reassured about this new major change in his life. "Ah but it's just hearing aids I hear you say...". But it's so much more than that;it's another physical reminder and step along the descending staircase that is growing old and it requires a caring, compassionate and knowledge clinician to show the way down those stairs. 

Thankfully, we had that in our audiologist for the appointment, Melissa, who was was all of those aforementioned things. She took great care in explaining everything and outlining all the steps in the one hour appointment. One of the most impressive aspects of the appointment was learning about the extensive aftercare support available including a volunteer led drop-in programme of clinics. 

Thank you to Melissa and to everyone in the Audiology clinics who clearly recognise that this can be a daunting prospect for some of us and do everything they can to make it seem less so. Well done πŸ‘πŸ‘πŸ‘πŸ™ŒπŸ™ŒπŸ™Œ

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Responses

Response from Stephanie Doody, Falkirk Health & Social Care Partnership 3 months ago
Stephanie Doody
Falkirk Health & Social Care Partnership
Submitted on 24/02/2025 at 13:41
Published on Care Opinion at 13:42


Thank you so much for your kind words.

Melissa is a fantastic Audiologist and I am so glad she was able to offer that level of care and support for you both.

We are such a busy department and with waiting times and pressures is great to know that when you finally get to see us you get a real positive outcome and experience.

I am sure we will be seeing you again at our aftercare!

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