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About: Fittleworth Medical Ltd

This is third time in the last 15 months I have had to leave a negative review. After leaving my two previous reviews the issues were quickly addressed.

Fittleworths supply me with both urostomy and colostomy products and both are vital to my everyday living, running out of either would cause me serious problems.

I placed an order for both on 13th February and to date have had no response in spite of a follow up email.

This is very stressful and leaves me unsure of if the products will be delivered in a timely manner or if I should try to order from somewhere else.

If I don't receive a response quickly I will have no option but to place my order elsewhere.

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Responses

Response from Fittleworth Medical Ltd 4 months ago
Fittleworth Medical Ltd
Submitted on 20/02/2025 at 15:20
Published on nhs.uk at 15:20


Hi Sarah,

I am really sorry to see this for you again! I hope to be able to help you and will be in touch shortly to give you an update on your order.

Thank you so much.

Kind regards,

Laura - Customer Experience Improvement Team Lead

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