"The quality of care provided at Ninewells Hospital"

About: Ninewells Hospital / Accident & Emergency Ninewells Hospital Accident & Emergency DD1 9SY Ninewells Hospital / Acute Medical Unit (AMU) Ninewells Hospital Acute Medical Unit (AMU) DD1 9SY Ninewells Hospital / Respiratory Medicine Ninewells Hospital Respiratory Medicine DD1 9SY

Posted by Lindx53 (as a service user), 4 months ago

My mother was admitted to A&E and from that moment the level of care she received was outstanding. We are so grateful to all the staff In A&E and wards 3 and 15 for the excellent care and support that was given to her at every stage. This was a clear example of the N.H.S functioning at its best.

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Kirsty Tonge

Consultant Accident and Emergency, Emergency Department,

NHS Tayside

Submitted on 03/03/2025 at 10:09

Published on Care Opinion at 10:09

Dear Lindx53
Thank you very much for your kind words and feedback regarding your mother's recent admission to Ninewells, part of which involved her receiving care in the Emergency Department. Feedback like this is always greatly received and is a real boost to staff moral. I will ensure that it is fed back to the wider team.
I hope that your mother is making a good recovery
Kindest regards
Dr Kirsty Tonge- Emergency Medicine Consultant and Co-clinical lead EM in Tayside

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Linda Nicol

Senior Nurse, Acute Medical Unit / Short Stay Medicine,

Ninewells Hospital, NHS Tayside

Submitted on 04/03/2025 at 10:46

Published on Care Opinion at 10:46

Dear Lindx53
Many thanks for taking the time to give a bit of feedback about your mother's care. It really does make a difference to the team when we get feedback about positive care experiences within AMU (Ward 15).
I hope your mother continues to make a good recovery.
Kind Regards
Linda Nicol Senior Nurse AMU

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