Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Spring Hill is a breathe of fresh air!

Story from nhs.uk

"Spring Hill is a breathe of fresh air! "

About: Spring Hill Practice

The triage form was great and very clear message from Dr on next steps. Reception staff were clear and friendly and Advanced Nurse Practitioner was so knowledgeable and helpful.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Spring Hill Practice 4 months ago
Spring Hill Practice

Submitted on 26/02/2025 at 09:50
Published on nhs.uk at 09:50

Dear Rachel,

Thank you for your kind words! We’re happy that you had a positive experience with our triage process and that the communication from our team was clear and helpful. It’s great to know that our reception staff made you feel welcome and that our Advanced Nurse Practitioner provided knowledgeable and supportive care. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

Best wishes,

Agnieszka Polej

Deputy Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k