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Great service

Posted By Sean472

"Great service"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Radiology

(as a service user),

I fell off a 8 ft ladder at work, phoned 111 was told visit A&E . 

Must admit was really busy but seen promptly . 

Sarah the nurse practitioner was fantastic .

Sarah did obs etc and arranged X-rays . 

X-ray department, met with a cheery receptionist called Sarah and a lovely radiologist . 

I was  seen quickly and back into A&E where Sarah gave pain relief and strapping to support injury .

Seen by doctor  before leaving 

Loads negatives about Vic, but credit to them this time, great service 

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Responses

Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 6 months ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 24/02/2025 at 11:33
Published on Care Opinion at 11:33

picture of Zoe Maclaughlan

Dear Sean472,

Thank you for taking the time to feedback on your experience in A&E. It is great to hear that you were seen quickly in A&E although it is a very busy department. I will pass on your lovely feedback to Sarah and the rest of the radiology department.

I wish you all the best with your recovery,

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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