"Very efficient and friendly practice "

As happens each time, I logged on through Ask my GP, following a fall, when I injured a finger on my left hand, being painful, swollen and unable to straighten one of my fingers. I received a response within minutes and got the necessary advice and treatment. I valued both the speed and efficiency; and was very happy with the options of either telephone, email or personal consultation. I originally had a face to face with one of the doctors, who promptly diagnosed a possible fracture, dislocation or torn tendons, but arranged an X-ray, to confirm his diagnosis. The X-ray results were followed by an online discussion, during which I was offered some follow up treatment. I felt, as I always do, that this was met with patience, understanding and care. Having to consult different doctors, as I did this time, on the single issue, was fine, as the communication between them was first class and well coordinated. This is important since this problem may take time before being fully resolved, especially as I’m fairly mature in years. I feel I am in good hands. I was very happy with the doctors, nurses and receptionists. All were very friendly, helpful and efficient. I’m trying to find some criticism, to balance these comments, but I can’t.