"I was made to feel right at home"

About: University Hospital Monklands / Day Surgery University Hospital Monklands Day Surgery ML6 0JS

Posted by encryptionbf53 (as the patient), 4 months ago

I went in for surgery and every staff member was lovely. I was made to feel right at home looked after so well. I knew what was happening at every point and kept informed about everything. Nurse Stacey from recovery is an angel, they all are!

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Helen Kerrigan

Senior Nurse, Periop Services, University Hospital Monklands,

NHS Lanarkshire

Senior Nurse repsonsible for Theatres, Recovery, Day Surgery and Endoscopy at University Hospital Scotland

Submitted on 20/02/2025 at 13:13

Published on Care Opinion at 16:50

Dear encryptionbf53,
Thank you for sharing your experience of Day Surgery Unit at University Hospital Monklands.
I am so pleased to hear that Stacey and the team treated you so well throughout your stay with us. I am glad that you found the team friendly, kind and they kept you informed during your stay. It must have helped to make you feel at ease while you were unwell.
I will pass on your kind words to Stacey and the whole team who I am sure will be delighted to hear how their care impacted your experience.
I hope you are doing well.
Kind Regards,
Helen

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