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"Patient focused"

About: HIV South Staffordshire

(as a service user),

6 month check up at Coatbridge NHS. I felt I received good service, compassion from staff and all felt patient focused.

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Responses

Response from Julia Barraclough, Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT last month
Julia Barraclough
Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

I am the Operational Service Manager for the sexual health services across Stoke, Staffordshire, Shropshire and Telford. I support the wider teams to ensure our services are of a high quality and accessible for our service users.

Submitted on 24/10/2025 at 15:10
Published on Care Opinion at 15:10


picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received and apologies for the delay in replying.

It is good to hear about the quality of service and how compassionate and patient-focused the staff are. Your feedback has been shared with the team.

Kind regards.

Julia Barraclough - Operational Service Manager

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