My flexible sigmoidoscopy procedure was cancelled at my local hospital due to illness. I was told I could travel to Whiteabbey hospital or reschedule. I chose to travel - glad I did.
The hospital was clean and the area from the prep room to the procedure room was light, bright, and modern. Never a procedure you look forward to but the staff I had caring for me made the whole experience much nicer.Leigh was great, he helped me make sense of what was going on and explained terms I received in a letter I didn’t understand. Jenny was lovely and friendly. She helped distract me during the procedure. Ashleigh was very kind. She finished off my care and ensured I understood aftercare and the result of my procedure. I had three other members of staff looking after me who were excellent too (I’m unable to remember their names, sorry) The lady at reception was very friendly and made me feel so comfortable from the start. I’m glad she was there when I came in. Very good experience here.Thank you to the team of people for your care, this girl appreciated it greatly.
"Cared for at a recent procedure"
About: Whiteabbey Hospital / Endoscopy Services Whiteabbey Hospital Endoscopy Services BT37 9RH
Posted by liberatorpr53 (as ),
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Update posted by liberatorpr53 (a service user) 4 months ago