"Havn't been able to see anyone in months"

This practice has moved to an online triage system that is truly terrible. You still have the 8am crush of trying to book, just now it’s online. It then goes into a system which will decide whether you’re sick enough to be seen and when… This is awful because

1. What if I’m really sick and have no idea? Eg. Tonsillitis rather than just a sore throat?

2. It’s still blocks out a possibility of eg. A checkup in 2 weeks time.

3. I work during the 45 minutes it's open to apply for an appointment and therefore can't access it when it's open.

Seems if I’m actually sick I’ll have to resort to my work private healthcare (which I actively avoid for the sake of the NHS) or end up calling 111 to try and wangle an emergency appointment.

I’ve been trying to get an appointment for 6 months now. Because of my working times I am not able to book an appointment in the 45 mins the online portal is open. Can’t phone or anything. Utterly useless. There is no way of seeing available appointments, no way of talking to an actual person about when you should be seen etc. it’s taken all the ‘care’ out of ‘healthcare’. Will be moving practices when I can find one not on this anima system.