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"A&E staff do their very best"

About: Craigavon Area Hospital / Discharge Lounge Craigavon Area Hospital / Emergency Department

(as the patient),

I wanted to highlight the wonderful care given by all staff in the emergency department (all areas) even though they are under enormous pressures with the huge number of patients arriving into their care. They do their very best for all patients under very difficult circumstances with bed shortages.

The staff on the discharge lounge are also so kind and supportive. 

I appreciated all the staff who cared for me during my recent visit. 

Thank you. 

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Responses

Response from Judith Smith, Ward Manager, Medical Ambulatory Ward CAH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 4 months ago
Judith Smith
Ward Manager, Medical Ambulatory Ward CAH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 18/02/2025 at 17:24
Published on Care Opinion at 17:24


Thank you for your positive feedback about your time in Discharge Lounge. I will ensure that the staff are made aware of your comments.

Judith Smith

Ward Manager

Ambulatory Care Unit/Discharge Lounge

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Response from Stacey Hardy, Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust 4 months ago
Stacey Hardy
Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust
Submitted on 03/03/2025 at 23:02
Published on Care Opinion at 23:02


Thank you for taking the time to share your recent experience of the Emergency department at Craigavon Area Hospital. I couldn't agree more they are working tirelessly to provide a high standard of care to their patients despite the ongoing daily pressures. I hope you are recovering well following your recent illness.

Stacey

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