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Efficient high levels of care

Posted By antliaep77

"Efficient high levels of care"

About: South Tyrone Hospital / Minor Injuries Unit

(as a service user),

My son had a fall and hurt is wrist. We rang the unit and informed of appointment time. We arrived and were seen immediately by professional and efficient staff and half an hour later we were on our way back home. Having had an xray and a diagnosis of a fracture.

Absolutely  fantastic service provided. Thank you to all staff involved who were all very pleasant and reassuring.

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Responses

Response from Tracey Burton, Manager, Minor Injuries Unit, South Tyrone Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 4 months ago
Tracey Burton
Manager, Minor Injuries Unit, South Tyrone Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

I currently work in a combined role as an Emergency Nurse Practitioner and Ward Manager of the Minor Injury Unit, STH. Our team is made up of 7 Emergency Nurse Practitioners, 2 Band 5 Registered Nurses and 3 Band 3 Health Care Assistants. The unit is open 7 days a week excluding Christmas Day. We provide 90 appointment slots Monday to Friday from 9am to 8.20 pm and on weekends and bank holidays we provide 64 slots from 10am to 5.20 pm (closing at 6pm).

Submitted on 19/02/2025 at 11:35
Published on Care Opinion at 13:35

picture of Tracey Burton

Hi antliaep77, delighted to hear about your positive experience at the South Tyrone Minor Injury Unit. Our team always endeavours to provide an efficient and seamless service and we could not do this without the assistance of our Xray colleagues. I hope your son is recovering well from his fracture and thank you for taking the time to post about your experience.

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